Outage in Twilio

SMS Delivery Delays And Failures to Globe Network in Philippines

Resolved Minor
March 17, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays and failures when sending messages to Globe network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/17/2023 02:54PM

We are no longer experiencing SMS delivery delays when sending messages to Globe network in the Philippines. This incident has been resolved.

MONITORING over 2 years ago - at 03/17/2023 12:56PM

We are observing successful MMS/SMS delivery to Globe network in Philippines. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/17/2023 12:05PM

We are experiencing SMS delivery delays and failures when sending messages to Globe network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/17/2023 11:15AM

We are experiencing SMS delivery delays and failures when sending messages to Globe network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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