Outage in Twilio

SMS Delivery Report Delays to Chunghwa Network in Taiwan

Resolved Minor
March 23, 2023 - Started about 2 years ago - Lasted 1 day
Official incident page

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Outage Details

We are experiencing SMS Delivery Receipt delays when sending/receiving messages to/from Chunghwa Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC Twilio SMS Delivery Notifications & Status Callbacks
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/24/2023 07:46AM

We are no longer experiencing SMS delivery delays when sending messages to Chunghwa Network in Taiwan. This incident has been resolved.

MONITORING about 2 years ago - at 03/24/2023 05:51AM

We continue observing recovery in SMS delivery delays when sending/receiving messages to/from Chunghwa Network in Taiwan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 2 years ago - at 03/24/2023 03:51AM

We are observing recovery in SMS delivery delays when sending/receiving messages to/from Chunghwa Network in Taiwan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 years ago - at 03/24/2023 02:32AM

We are still experiencing delays in receiving message delivery reports when sending to sending messages to Chunghwa Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING about 2 years ago - at 03/23/2023 06:32PM

We are still experiencing delays in receiving message delivery reports when sending to sending messages to Chunghwa Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 2 years ago - at 03/23/2023 02:06PM

We continue experiencing SMS delivery delays when sending messages to Chunghwa Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 2 years ago - at 03/23/2023 12:06PM

We are again experiencing SMS delivery delays when sending messages to Chunghwa Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 years ago - at 03/23/2023 11:12AM

We are again experiencing SMS delivery delays when sending messages to Chunghwa Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MONITORING about 2 years ago - at 03/23/2023 09:20AM

We are observing recovery in SMS Delivery Receipt delays when sending messages to Chunghwa Network in Taiwan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 2 years ago - at 03/23/2023 07:24AM

We are observing recovery in SMS Delivery Receipt delays when sending messages to Chunghwa Network in Taiwan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 2 years ago - at 03/23/2023 05:28AM

We are observing recovery in SMS Delivery Receipt delays when sending/receiving messages to/from Chunghwa Network in Taiwan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 years ago - at 03/23/2023 04:32AM

We are experiencing SMS Delivery Receipt delays when sending/receiving messages to/from Chunghwa Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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