Outage in Twilio

SMS Delivery Delays to 2degrees Network in New Zealand

Resolved Minor

March 28, 2023 - Started about 3 years ago - Lasted about 9 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to 2degrees network in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, APAC

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 03/29/2023 04:05AM

We are no longer experiencing SMS delivery delays when sending messages to 2degrees network in New Zealand. This incident has been resolved.

MONITORING about 3 years ago - at 03/29/2023 02:05AM

We are observing recovery in SMS delivery delays when sending messages to 2degrees network in New Zealand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 3 years ago - at 03/28/2023 10:17PM

We are continuing to investigate SMS delivery delays when sending messages to 2degrees network in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.

INVESTIGATING about 3 years ago - at 03/28/2023 08:10PM

We are continuing to investigate SMS delivery delays when sending messages to 2degrees network in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

INVESTIGATING about 3 years ago - at 03/28/2023 07:03PM

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