Outage in Twilio

SMS Delivery Delays to DTAC Network in Thailand Using Registered Sender's ID's

Resolved Minor
May 02, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with SMS delivery to DTAC Network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/02/2023 09:24AM

We are no longer experiencing SMS Delivery Delays to DTAC Network in Thailand Using Registered Sender's ID's. This incident has been resolved.

MONITORING over 2 years ago - at 05/02/2023 07:26AM

We are observing recovery in SMS Delivery Delays to DTAC Network in Thailand Using Registered Sender's ID's. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 05/02/2023 06:48AM

We continue to experience SMS Delivery Delays to DTAC Network in Thailand Using Registered Sender's ID's. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 05/02/2023 05:48AM

We are experiencing SMS Delivery Delays to DTAC Network in Thailand Using Registered Sender's ID's. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 05/02/2023 05:39AM

Our monitoring systems have detected a potential issue with SMS delivery to DTAC Network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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