Outage in Twilio

Degradation of Programmable Voice Service in BR1 Region

Resolved Minor
May 03, 2023 - Started over 2 years ago - Lasted 37 minutes
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with Programmable Voice. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Conference Twilio Text-to-Speech Twilio PSTN Twilio Client Mobile Twilio Recording Twilio Client Web Twilio TwiML Twilio Recording Transcriptions Twilio Voice Insights Twilio SIP Interface Twilio Speech Recognition Twilio Queue

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/03/2023 01:52PM

Degradation of Twilio Voice in Brazil has been resolved and is operating normally at this time.

MONITORING over 2 years ago - at 05/03/2023 01:44PM

Twilio Voice in Brazil is now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 05/03/2023 01:24PM

We are investigating a service interruption with Twilio Voice in Brazil. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 05/03/2023 01:15PM

Our monitoring systems have detected a potential issue with Programmable Voice. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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