Outage in Twilio

SMS Delivery Delays to Ethio Telecom network in Ethiopia

Resolved Minor
October 22, 2025 - Started about 14 hours ago - Lasted about 10 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Ethio Telecom network in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe

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Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 10/22/2025 06:25PM

We are no longer experiencing MMS/SMS delivery delays when sending messages to Ethio Telecom network in Ethiopia. This incident has been resolved.

MONITORING about 7 hours ago - at 10/22/2025 04:21PM

We are observing recovery in SMS delivery delays when sending messages to Ethio Telecom network in Ethiopia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 10/22/2025 03:45PM

We are experiencing SMS delivery delays when sending messages to Ethio Telecom network in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 11 hours ago - at 10/22/2025 11:50AM

We are experiencing SMS delivery delays when sending messages to Ethio Telecom network in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 13 hours ago - at 10/22/2025 09:50AM

We are experiencing SMS delivery delays when sending messages to Ethio Telecom network in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 14 hours ago - at 10/22/2025 08:50AM

We are experiencing SMS delivery delays when sending messages to Ethio Telecom network in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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