Outage in Twilio

MMS Delivery Report Delays to Rogers Wireless Networks in Canada via a Subset of Long Codes

Resolved Minor
October 22, 2025 - Started about 5 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue MMS Delivery Report Delays to Rogers Wireless Networks in Canada. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio MMS Long Code, North America

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Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 10/22/2025 08:51PM

We are no longer experiencing MMS delivery report delays to Rogers Wireless Networks in Canada. This incident has been resolved.

MONITORING about 4 hours ago - at 10/22/2025 06:44PM

We are observing recovery in MMS delivery report delays to Rogers Wireless Networks in Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 10/22/2025 05:45PM

We are experiencing MMS Delivery Report Delays to Rogers Wireless Networks in Canada via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 10/22/2025 05:39PM

Our monitoring systems have detected a potential issue MMS Delivery Report Delays to Rogers Wireless Networks in Canada. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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