Outage in Twilio
Submit a Ticket Button Missing From the Console
Resolved Minor
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Outage Details
We've become aware of a potential issue with submitting a ticket button missing from the console. Our engineering team has been alerted and is actively investigating. Customers can use this link as a work around: https://www.twilio.com/console/support/tickets/create.
We will update you as soon as we have more information.
Components affected
Twilio Customer Support CenterLatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 05/24/2023 07:50AM
We are no longer experiencing issue with submitting a ticket button missing from the console. The issue has been resolved and system is operating normally at this time.
MONITORING
over 2 years ago - at 05/23/2023 10:41PM
We have started seeing recovery for the issue with submitting a ticket button missing from the console. We will continue to monitor to ensure a full recovery. We expect to provide another update within 30 minutes or as soon as more information becomes available.
INVESTIGATING
over 2 years ago - at 05/23/2023 09:39PM
We are investigating an issue with submitting a ticket button missing from the console. Customers can use this link as a work around: https://www.twilio.com/console/support/tickets/create.
We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
over 2 years ago - at 05/23/2023 09:25PM
We've become aware of a potential issue with submitting a ticket button missing from the console. Our engineering team has been alerted and is actively investigating. Customers can use this link as a work around: https://www.twilio.com/console/support/tickets/create.
We will update you as soon as we have more information.
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