Outage in Twilio

Undelivered SMS Traffic Towards Etisalat UAE With Authy/Verify

Resolved Minor
June 22, 2023 - Started over 2 years ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating an issue with undelivered SMS traffic towards Etisalat UAE with Authy/Verify. We expect to provide another update in 1 hour or as soon as more information becomes available
Components affected
Twilio Authy 2FA Twilio Verify

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/22/2023 04:27PM

The issue with undelivered SMS traffic towards Etisalat UAE with Authy/Verify has been resolved, and the service is functioning normally at this time.

MONITORING over 2 years ago - at 06/22/2023 03:56PM

We have started seeing recovery for undelivered SMS traffic towards Etisalat UAE with Authy/Verify. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 06/22/2023 11:50AM

We are currently investigating an issue with undelivered SMS traffic towards Etisalat UAE with Authy/Verify. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 06/22/2023 09:51AM

We are investigating an issue with undelivered SMS traffic towards Etisalat UAE with Authy/Verify. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 06/22/2023 09:04AM

We are investigating an issue with undelivered SMS traffic towards Etisalat UAE with Authy/Verify. We expect to provide another update in 1 hour or as soon as more information becomes available

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