Outage in Twilio

Authy End Users Are Not Receiving Push One Touch Verifications

Resolved Minor
December 06, 2023 - Started 12 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue Authy Push Notifications. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Authy 2FA
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 12/07/2023 01:43AM

The issue affecting intermittent Authy Push notifications not received on certain applications has been resolved, and the service is functioning normally at this time.

MONITORING 12 months ago - at 12/07/2023 01:02AM

We have started seeing recovery for the issue with Authy Push notifications not received on certain applications for the last 30 minutes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

IDENTIFIED 12 months ago - at 12/06/2023 11:14PM

The issue causing an issue with Authy Push notifications not received on certain applications has been identified. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 12/06/2023 10:14PM

We are investigating an issue with Authy Push notifications not received on certain applications. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 12/06/2023 09:58PM

Our monitoring systems have detected a potential issue Authy Push Notifications. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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