Outage in Twilio

SMS Delivery Delays to China Mobile

Resolved Minor

January 29, 2024 - Started about 2 years ago - Lasted about 19 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to China Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, APAC

Need to monitor Twilio outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/30/2024 04:41PM

We continue experiencing sms delivery delays to China Mobile Network in China, but we will proceed to resolve this post since there's already an active communication related with the same situation. Please continue to follow up for more updates at https://status.twilio.com/incidents/2mbn5rr9mym1

INVESTIGATING about 2 years ago - at 01/30/2024 12:30PM

We are still experiencing SMS delivery delays when sending messages to China Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING about 2 years ago - at 01/30/2024 04:44AM

We are still experiencing SMS delivery delays when sending messages to China Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 2 years ago - at 01/30/2024 12:17AM

We are still experiencing SMS delivery delays when sending messages to China Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 2 years ago - at 01/29/2024 10:16PM

We are still experiencing SMS delivery delays when sending messages to China Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 years ago - at 01/29/2024 09:16PM

Latest Twilio outages

SMS Delivery Delays and Failures to Orange Network in Egypt - 28 minutes ago

SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico - about 10 hours ago

SMS Delivery Delays from Twilio to Tunisie Telecom Tunisia - about 15 hours ago

SMS Delivery Delays from Twilio to DST Brunei Darussalam - about 16 hours ago

SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Multiple Networks in Italy - about 19 hours ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook