Outage in Twilio

SMS Delivery Report Delays to Bell and Bell Aliant Network

Resolved Minor
March 25, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are experiencing delays in receiving message delivery reports via a subset of long codes to Bell and Bell Aliant Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Long Code, North America
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/25/2024 11:41PM

We are no longer experiencing delivery report delays via a subset of long codes to Bell and Bell Aliant Network in Canada. This incident has been resolved.

MONITORING about 1 year ago - at 03/25/2024 10:59PM

We are observing recovery in message delivery reports via a subset of long codes to Bell and Bell Aliant Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 03/25/2024 10:34PM

We are experiencing delays in receiving message delivery reports via a subset of long codes to Bell and Bell Aliant Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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