Help Center Assistant Intermittent Failure

We've become aware of a potential issues which may occur intermittently when using the Help Center Assistant and certain functionalities like creating a new ticket. Our engineering team has found the problem and the fix has been pushed to production without new occurrences after multiple tests. Incident has been resolved.

We've become aware of a potential issues which may occur intermittently when using the Help Center Assistant and certain functionalities like creating a new ticket. Our engineering team has found the problem and the fix has been pushed to production but continually testing to see if the issue has been fully fixed. We will update in 1 hour in case any new update.

We've become aware of a potential issues which may occur intermittently when using the Help Center Assistant and certain functionalities like creating a new ticket. Our engineering team has found the problem and the fix has been pushed to production without new occurrences after multiple tests. We will update in 1 hour in case any new update.

We've become aware of a potential issues which may occur intermittently when using the Help Center Assistant and certain functionalities like creating a new ticket. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.