Outage in Twilio

Invoice Bulk Download Failure in Twilio Console

Minor
February 05, 2025 - Started about 8 hours ago
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue in Twilio Console. Invoices created before 2023-08 are not being downloaded using bulk downloader feature from console. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Console
Latest Updates ( sorted recent to last )
IDENTIFIED about 1 hour ago - at 02/05/2025 07:16PM

Our engineers have identified the issue causing Invoices created before 2023-08 to not be downloaded using bulk downloader feature from console and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 2 hours ago - at 02/05/2025 06:16PM

Our engineers have identified the issue causing Invoices created before 2023-08 to not be downloaded using bulk downloader feature from console and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 02/05/2025 03:32PM

Our monitoring systems have detected a potential issue in Twilio Console. Invoices created before 2023-08 are not being downloaded using bulk downloader feature from console. Our engineers are working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 02/05/2025 01:32PM

Our monitoring systems have detected a potential issue in Twilio Console. Invoices created before 2023-08 are not being downloaded using bulk downloader feature from console. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 02/05/2025 12:32PM

Our monitoring systems have detected a potential issue in Twilio Console. Invoices created before 2023-08 are not being downloaded using bulk downloader feature from console. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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