Outage in Twilio

Unable To Access Flex Insights Historical Report

Resolved Minor
July 19, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Our engineers have identified potential issue for Flex Insights with our vendor and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available
Components affected
Twilio Flex Insights
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 07/19/2024 03:19AM

Issue with Flex Insights has been resolved and is operating normally at this time.

MONITORING 2 months ago - at 07/19/2024 02:58AM

Flex Insights is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 07/19/2024 01:58AM

Our engineers have identified potential issue for Flex Insights with our vendor and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available

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