Outage in Twilio

SMS Delivery Delays to Zain Network in Kuwait

Resolved Minor
July 21, 2024 - Started about 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Zain network in Kuwait. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/21/2024 09:10PM

We are no longer experiencing SMS delivery delays when sending messages to Zain network in Kuwait. This incident has been resolved.

MONITORING about 1 year ago - at 07/21/2024 07:18PM

We are observing recovery in SMS delivery delays when sending messages to Zain network in Kuwait. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 07/21/2024 05:32PM

We are still experiencing SMS delivery delays when sending messages to Zain network in Kuwait. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 07/21/2024 04:32PM

We are experiencing SMS delivery delays when sending messages to Zain network in Kuwait. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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