Outage in Twilio

Call Quality Issues to and From a Subset of Twilio South Africa Phone Numbers.

Resolved Minor
August 19, 2024 - Started about 1 month ago - Lasted about 7 hours
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

We are observing call quality issues to and from a subset of Twilio South Africa phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/19/2024 06:27PM

We are no longer experiencing call quality issues, to and from a subset of Twilio South Africa phone numbers. This incident has been resolved.

MONITORING about 1 month ago - at 08/19/2024 04:31PM

We are observing recovery in call quality issues, to and from a subset of Twilio South Africa phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 08/19/2024 02:30PM

We are observing recovery in call quality issues, to and from a subset of Twilio South Africa phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 08/19/2024 12:31PM

We have started seeing recovery in call quality issues, to and from a subset of Twilio South Africa phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 08/19/2024 11:27AM

We are observing call quality issues to and from a subset of Twilio South Africa phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Keeping track of cloud vendor outages shouldn't be hard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3242 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime