Outage in Twilio
SMS Delivery Issues in Countries Requiring Sender-Id Pre-Registration
Resolved Minor
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Outage Details
Customers using numeric senders to send SMS in countries requiring pre-registered sender IDs may observe a small subset of traffic that fails with error code 21612 or is undelivered. We will update in 1 hour or as soon as we have more information.
Components affected
Twilio SMSLatest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 09/05/2024 08:57PM
The issue of customers using numeric senders to send SMS in countries requiring pre-registered sender ID has been resolved and SMS is operating normally at this time.
MONITORING
10 months ago - at 09/05/2024 06:56PM
We are observing recovery in sending SMS in countries requiring pre-registered sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
10 months ago - at 09/05/2024 05:36PM
Customers using numeric senders to send SMS in countries requiring pre-registered sender IDs may observe a small subset of traffic that fails with error code 21612 or is undelivered. We will update in 4 hours or as soon as we have more information.
INVESTIGATING
10 months ago - at 09/05/2024 03:46PM
Customers using numeric senders to send SMS in countries requiring pre-registered sender IDs may observe a small subset of traffic that fails with error code 21612 or is undelivered. We will update in 2 hours or as soon as we have more information.
INVESTIGATING
10 months ago - at 09/05/2024 02:55PM
Customers using numeric senders to send SMS in countries requiring pre-registered sender IDs may observe a small subset of traffic that fails with error code 21612 or is undelivered. We will update in 1 hour or as soon as we have more information.
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