Outage in Twilio

SMS Delivery Delays to Natcom Network in Haiti

Resolved Minor
September 15, 2024 - Started 4 days ago - Lasted about 15 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Natcom Network in Haiti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/15/2024 08:39PM

The issue affecting intermittent SMS Delivery Delays to Natcom Network in Haiti has been resolved, and the service is functioning normally at this time.

MONITORING 3 days ago - at 09/15/2024 08:17PM

We have started seeing recovery for intermittent SMS Delivery Delays to Natcom Network in Haiti. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 days ago - at 09/15/2024 12:23PM

We are continuing to experience SMS delivery delays when sending messages to Natcom network in Haiti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 4 days ago - at 09/15/2024 08:23AM

We are continuing to experience SMS delivery delays when sending messages to Natcom network in Haiti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 4 days ago - at 09/15/2024 06:23AM

We are continuing to experience SMS delivery delays when sending messages to Natcom Network in Haiti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 days ago - at 09/15/2024 05:23AM

We are experiencing SMS delivery delays when sending messages to Natcom Network in Haiti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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