Outage in Twilio

SMS Delivery Delays to Viettel Network in Burundi

Resolved Minor
September 16, 2024 - Started 3 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 09/16/2024 05:46PM

We are no longer experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. This incident has been resolved.

MONITORING 2 days ago - at 09/16/2024 03:58PM

We are observing an improvement on SMS delivery delays when sending messages to Viettel Network in Burundi. Our Engineers are monitoring the issue. We will provide another update in 2 hours or as soon as more information is available.

INVESTIGATING 3 days ago - at 09/16/2024 01:27PM

We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 09/16/2024 11:33AM

We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 09/16/2024 10:41AM

We are experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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