Outage in Twilio

SMS Delivery Delays To Kyivstar Network In Ukraine

Resolved Minor
September 20, 2024 - Started about 2 months ago - Lasted about 16 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue causing SMS delivery delays to Kyivstar network In Ukraine. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS Twilio SMS, Europe
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/20/2024 04:18PM

We are no longer experiencing SMS delivery delays when sending messages to Kyivstar network In Ukraine. This incident has been resolved.

MONITORING about 2 months ago - at 09/20/2024 02:20PM

We are observing recovery in SMS delivery delays when sending messages to Kyivstar network In Ukraine. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 09/20/2024 06:53AM

We continue to experience SMS delivery delays when sending messages to Kyivstar Network In Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 09/20/2024 03:10AM

We continue to experience SMS delivery delays when sending messages to Kyivstar Network In Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 09/20/2024 01:20AM

We continue to experience SMS delivery delays when sending messages to Kyivstar Network In Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 09/20/2024 12:40AM

We continue to experience SMS delivery delays when sending messages to Kyivstar Network In Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 09/20/2024 12:31AM

We are experiencing SMS delivery delays when sending messages to Kyivstar Network In Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 09/20/2024 12:27AM

We are experiencing SMS delivery delays when sending messages to Kyivstar Network In Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 09/20/2024 12:25AM

We are experiencing SMS delivery delays when sending messages to Kyivstar Network In Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 09/20/2024 12:19AM

Our monitoring systems have detected a potential issue causing SMS delivery delays to Kyivstar network In Ukraine. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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