Outage in Twilio

SMS Delivery Delays and Failures to Altan Redes in Mexico

Resolved Minor
November 09, 2024 - Started 3 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing MMS/SMS delivery delays when sending messages to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/09/2024 09:20PM

We are no longer experiencing SMS delivery delays when sending messages to to Altan Redes in Mexico. This incident has been resolved.

MONITORING 3 days ago - at 11/09/2024 07:26PM

We are observing recovery in SMS delivery delays when sending messages to Altan Redes in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 11/09/2024 06:26PM

We are experiencing MMS/SMS delivery delays when sending messages to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available

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