Outage in Twilio

On Call Engineers are Investigating an issue with elevated number of 5xx errors when trying to create a new entity or factor.

Resolved Minor
October 30, 2024 - Started about 2 months ago - Lasted 27 minutes
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with elevated number of 5xx errors when trying to create a new entity or factor. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio PROXY
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/30/2024 03:37PM

Verify Push and TOTP were degraded for 9 minutes between 07:50 and 07:59 Pacific Time on 10/30/2024. During this period of time customers may have experienced issues with elevated number of 5xx errors when trying to create a new entity or factor. The issue has now been resolved.

INVESTIGATING about 2 months ago - at 10/30/2024 03:14PM

Our monitoring systems have detected a potential issue with elevated number of 5xx errors when trying to create a new entity or factor. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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