Outage in Twilio

SMS Delivery Delay to Altice Network in the United States of America Via a Subset of Shortcodes

Resolved Minor
November 02, 2024 - Started 3 days ago - Lasted about 4 hours
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing SMS delivery delays when sending messages to Altice Network in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/02/2024 07:30PM

This incident causing SMS delivery delays when sending messages to Altice network in the United States of America via a subset of shortcodes is being investigated as part of the incident reported for small US networks. Please refer to https://status.twilio.com/incidents/nskqmmjd8y04 for further updates.

INVESTIGATING 3 days ago - at 11/02/2024 06:02PM

We continue experiencing SMS delivery delays when sending messages to Altice Network in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 11/02/2024 04:05PM

We continue experiencing SMS delivery delays when sending messages to Altice Network in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 11/02/2024 03:05PM

We are experiencing SMS delivery delays when sending messages to Altice Network in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Latest Twilio outages

SMS Delivery Delays to MTN Network in Rwanda - about 4 hours ago
Errors When Purchasing Numbers in the Console - about 7 hours ago
Our Engineers are Investigating an Issue with CallServices Via API Edge - about 8 hours ago
SMS Delivery Delays to CTBC Celular SA (CTBC) in Brazil - about 12 hours ago
SMS Delivery Delays to Brisanet Network in Brazil - about 14 hours ago

Cut Vendor Outage Costs with an Internal Status Page

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3257 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE