Outage in Twilio

API requests to update voice call is throwing intermittent 5xx error

Resolved Minor
November 03, 2024 - Started 21 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are observing incident related to API requests to update voice call which is throwing intermittent 5xx. We are currently working with our engineering team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio PSTN
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 11/03/2024 04:56AM

The incident related to API requests to update voice call which was throwing intermittent 5xx error has now been resolved.

MONITORING 21 days ago - at 11/03/2024 04:45AM

We have started seeing recovery for incident related to API requests to update voice call which was throwing intermittent 5xx. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 21 days ago - at 11/03/2024 04:26AM

We are observing incident related to API requests to update voice call which is throwing intermittent 5xx error. We are currently working with our engineering team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 21 days ago - at 11/03/2024 04:13AM

We are observing incident related to API requests to update voice call which is throwing intermittent 5xx. We are currently working with our engineering team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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