Outage in Twilio

SMS Delivery Delays to Telefonica in Chile

Resolved Minor
January 09, 2025 - Started about 14 hours ago - Lasted about 8 hours
Official incident page

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Outage Details

We are experiencing SMS Delivery delays to Telefonica in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 01/10/2025 12:58AM

We are no longer experiencing SMS Delivery delays to Telefonica in Chile. This incident has been resolved.

MONITORING about 8 hours ago - at 01/09/2025 11:09PM

We are observing recovery in SMS Delivery delays to Telefonica in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 11 hours ago - at 01/09/2025 07:56PM

We are still experiencing SMS Delivery delays to Telefonica in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 13 hours ago - at 01/09/2025 05:58PM

We are still experiencing SMS Delivery delays to Telefonica in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 14 hours ago - at 01/09/2025 05:00PM

We are experiencing SMS Delivery delays to Telefonica in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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