Outage in Twilio

SMS Delivery Delays to Telstra in Australia

Resolved Minor
January 10, 2025 - Started about 7 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with SMS delivery delays to Telstra in Australia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 01/10/2025 03:23AM

We are no longer experiencing SMS delivery delays when sending messages to Telstra in Australia. This incident has been resolved.

MONITORING about 6 hours ago - at 01/10/2025 01:28AM

We are observing recovery with SMS delivery delays to Telstra in Australia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 01/10/2025 12:39AM

We are experiencing SMS delivery delays to Telstra in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 01/10/2025 12:30AM

Our monitoring systems have detected a potential issue with SMS delivery delays to Telstra in Australia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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