Outage in Twilio

Twilio Console - Short Code Applications are not Being Submitted

Resolved Minor
November 22, 2024 - Started about 16 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue affecting the Submission of Short Code Applications in the Twilio Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Console
Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 11/23/2024 01:55AM

the issue affecting the Submission of Short Code Applications has been resolved and the Short Code submission page in Twilio Console is operating normally at this time.

IDENTIFIED about 14 hours ago - at 11/23/2024 12:32AM

Our engineers have identified the issue affecting the Submission of Short Code Applications and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 11/22/2024 11:31PM

We are currently seeing degraded performance on our account portal. Submission for review of new shortcode applications for United Kingdom and Canada are currently affected; addtionally, submissions to update any existing Short Code application for United States are affected as well.

Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 11/22/2024 10:35PM

Our monitoring systems have detected a potential issue affecting the Submission of Short Code Applications in the Twilio Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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