Outage in Twilio

SMS Delivery Failures to Syriatel Network in Syria

Resolved Minor

May 24, 2025 - Started 11 months ago - Lasted about 23 hours
Official incident page

Incident Report

We are experiencing SMS delivery failures when sending messages to Syriatel Network in Syria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, APAC

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/25/2025 05:27PM

We are no longer experiencing SMS delivery failures to Syriatel Network in Syria. This incident has been resolved.

MONITORING 11 months ago - at 05/25/2025 03:28PM

We are observing successful SMS delivery when sending messages to Syriatel Network in Syria. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/25/2025 09:01AM

We are continuing to experience SMS delivery failures when sending messages to Syriatel Network in Syria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/25/2025 01:14AM

We are continuing to experience SMS delivery failures when sending messages to Syriatel Network in Syria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/24/2025 09:18PM

We are continuing to experience SMS delivery failures when sending messages to Syriatel Network in Syria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/24/2025 07:03PM

We are experiencing SMS delivery failures when sending messages to Syriatel Network in Syria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/24/2025 06:03PM

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