Outage in Twilio

SMS Delivery Delays to OneNZ/Vodafone in New Zealand via Subset of Short Codes

Resolved Minor
November 26, 2024 - Started about 7 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to OneNZ/Vodafone in New Zealand via subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 11/27/2024 03:01AM

We are no longer experiencing MMS/SMS delivery delays when sending messages to OneNZ/Vodafone in New Zealand via subset of short codes. This incident has been resolved.

MONITORING about 6 hours ago - at 11/27/2024 12:51AM

We are observing recovery in SMS delivery delays when sending messages to OneNZ/Vodafone in New Zealand via subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 11/26/2024 11:59PM

We are experiencing SMS delivery delays when sending messages to OneNZ/Vodafone in New Zealand via subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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