Outage in Twilio

SMS Delivery Delays to CTBC Celular SA in Brazil

Resolved Minor
November 26, 2024 - Started about 14 hours ago - Lasted about 8 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with SMS delivery delays to CTBC Celular SA in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 11/27/2024 12:36AM

We are no longer experiencing SMS delivery delays to SMS delivery delays to CTBC Celular SA in Brazil. This incident has been resolved.

MONITORING about 8 hours ago - at 11/26/2024 10:37PM

We are observing recovery in SMS delivery delays to SMS delivery delays to CTBC Celular SA in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 11 hours ago - at 11/26/2024 07:14PM

We continue experiencing SMS delivery delays to SMS delivery delays to CTBC Celular SA in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 13 hours ago - at 11/26/2024 05:14PM

We continue experiencing SMS delivery delays to SMS delivery delays to CTBC Celular SA in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 14 hours ago - at 11/26/2024 04:14PM

We are experiencing SMS delivery delays to SMS delivery delays to CTBC Celular SA in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 14 hours ago - at 11/26/2024 04:10PM

Our monitoring systems have detected a potential issue with SMS delivery delays to CTBC Celular SA in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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