Outage in Twilio

SMS Delivery Delays From Twilio Short-Code Numbers to US Carriers

Resolved Minor
November 29, 2024 - Started 6 months ago - Lasted 3 days
Official incident page

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Outage Details

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below: For US Networks, use the following: AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - Operational) MetroPCS (status - Operational) US Cellular (status - Operational) Altice (status - Delayed) - Small US Carrier We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Components affected
Twilio SMS Short Code, North America
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 12/02/2024 04:13AM

We are no longer experiencing SMS Delivery Delays From Twilio Short-Code Numbers to US Carriers at this time. This incident has been resolved.

INVESTIGATING 6 months ago - at 12/02/2024 01:34AM

Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Short-Code at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 6 months ago - at 12/01/2024 11:34PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 12/01/2024 09:27PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 12/01/2024 07:15PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 12/01/2024 03:17PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 4 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 12/01/2024 01:08PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 12/01/2024 11:17AM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 12/01/2024 09:28AM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 12/01/2024 07:32AM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 12/01/2024 05:35AM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 12/01/2024 03:44AM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 12/01/2024 01:47AM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/30/2024 11:47PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/30/2024 09:47PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/30/2024 07:47PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/30/2024 05:52PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/30/2024 03:44PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/30/2024 01:56PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/30/2024 12:03PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/30/2024 10:01AM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/30/2024 08:07AM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/30/2024 06:07AM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/30/2024 04:07AM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/30/2024 02:07AM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/30/2024 01:33AM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Observing recovery)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/29/2024 11:05PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
CSpire (status - Operational) Small US Carrier
Dish (status - Operational) Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/29/2024 09:47PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Observing recovery)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
CSpire (status - Observing recovery) Small US Carrier
Dish (status - Observing recovery) Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/29/2024 08:55PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Observing recovery)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
CSpire: (status - Observing recovery) Small US Carrier
Dish: (status - Observing recovery) Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/29/2024 07:17PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Delayed)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
Dish (status - Delayed) - Small US Carrier
CSpire (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/29/2024 06:32PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Delayed)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/29/2024 05:32PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/29/2024 04:02PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/29/2024 03:43PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/29/2024 03:35PM

Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 6 months ago - at 11/29/2024 02:51PM

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

For US Networks, use the following:
AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

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