Outage in Twilio

MMS Delivery Delays From Twilio Long-Code Numbers to US Carriers

Resolved Minor
November 29, 2024 - Started 11 months ago - Lasted 6 days
Official incident page

Incident Report

Due to sustained high traffic on the US carrier networks, we are currently experiencing MMS delivery delays from Twilio Long-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below: AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - Operational) MetroPCS (status - Operational) US Cellular (status - Operational) CSpire (status - Delayed) Small Networks We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Components affected
Twilio MMS Long Code, North America

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/05/2024 03:19PM

We are no longer experiencing MMS delivery from Twilio Long-Code at this time. This incident has been resolved.

MONITORING 11 months ago - at 12/02/2024 10:23PM

We are no longer experiencing SMS delivery from Twilio Long-Code at this time. This incident has been resolved.

MONITORING 11 months ago - at 12/02/2024 08:04PM

Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant MMS delivery from Twilio Long-Code at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING 11 months ago - at 12/02/2024 04:04PM

Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant MMS delivery from Twilio Long-Code at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING 11 months ago - at 12/02/2024 01:57PM

We are observing recovery in SMS delivery delays when sending messages to multiple networks in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 11 months ago - at 12/02/2024 11:42AM

We are observing recovery in SMS delivery delays when sending messages to multiple networks in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 12/02/2024 07:48AM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 12/02/2024 06:04AM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 12/02/2024 04:16AM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 12/02/2024 02:16AM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 12/02/2024 12:34AM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 12/01/2024 10:34PM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 12/01/2024 08:34PM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 12/01/2024 06:34PM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 12/01/2024 02:35PM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 4 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 12/01/2024 12:33PM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 12/01/2024 10:42AM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 12/01/2024 08:56AM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 12/01/2024 07:05AM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 12/01/2024 05:17AM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 12/01/2024 03:21AM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 12/01/2024 01:30AM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 11/30/2024 11:30PM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 11/30/2024 09:30PM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 11/30/2024 07:30PM

Due to sustained high traffic on the US carrier networks, we are currently experiencing MMS delivery delays from Twilio Long-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

MONITORING 11 months ago - at 11/30/2024 03:25PM

Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant MMS delivery from Twilio Long-Code numbers at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 11/30/2024 01:21PM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Operational ) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 11/30/2024 11:28AM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Operational ) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 11/30/2024 09:33AM

Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Operational ) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 11/30/2024 07:34AM

Please find the current delivery status for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 11/30/2024 05:34AM

Please find the current delivery status for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 11/30/2024 03:34AM

Please find the current delivery status for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 11/30/2024 01:34AM

Please find the current delivery status for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 11/29/2024 11:34PM

Please find the current delivery status for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING 11 months ago - at 11/29/2024 09:34PM

Due to sustained high traffic on the US carrier networks, we are currently experiencing MMS delivery delays from Twilio Long-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

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