Outage in Twilio

Call Failures to a subset of Twilio's Numbers in Thailand

Resolved Major
December 11, 2024 - Started 11 days ago - Lasted about 6 hours
Official incident page

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Outage Details

The issue causing call failures to a subset of Twilio's Numbers in Thailand has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, APAC
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 12/12/2024 04:41AM

The issue affecting call failures to a subset of Twilio's Numbers in Thailand has been resolved, and the service is functioning normally at this time.

MONITORING 10 days ago - at 12/12/2024 02:41AM

We have started seeing recovery for calls to a subset of Twilio's Numbers in Thailand. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 11 days ago - at 12/12/2024 01:46AM

The issue causing call failures to a subset of Twilio's Numbers in Thailand has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

IDENTIFIED 11 days ago - at 12/12/2024 12:03AM

The issue causing call failures to a subset of Twilio's Numbers in Thailand has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 11 days ago - at 12/11/2024 11:08PM

The issue causing call failures to a subset of Twilio's Numbers in Thailand has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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