Outage in Twilio
Meta returning 5xx for whatsapp registration API's
Resolved MinorIncident Report
We are currently experiencing 5xx errors from META when calling the WhatsApp registration APIs. Our engineers are actively working with META to resolve the issue. We will provide another update within the next hour or sooner if additional information becomes available.
Components affected
Twilio Messaging ChannelsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/19/2025 06:07AM
The 5xx errors from META when calling the WhatsApp registration APIs have now been resolved. The incident has been resolved.
MONITORING
12 months ago - at 04/19/2025 05:39AM
We are currently observing a recovery in the 5xx errors returned by META when accessing the WhatsApp registration APIs. Our engineers are actively monitoring the situation. We will provide another update within the 30 minutes or sooner if additional information becomes available.
INVESTIGATING
12 months ago - at 04/19/2025 05:10AM
We are currently experiencing 5xx errors from META when calling the WhatsApp registration APIs. Our engineers are actively working with META to resolve the issue. We will provide another update as soon as the information becomes available.
INVESTIGATING
12 months ago - at 04/19/2025 04:17AM
We are currently experiencing 5xx errors from META when calling the WhatsApp registration APIs. Our engineers are actively working with META to resolve the issue. We will provide another update within the next 1 hour or sooner if additional information becomes available.
INVESTIGATING
12 months ago - at 04/19/2025 04:16AM
We are currently experiencing 5xx errors from META when calling the WhatsApp registration APIs. Our engineers are actively working with META to resolve the issue. We will provide another update within the next 1 hour or sooner if additional information becomes available.
INVESTIGATING
12 months ago - at 04/19/2025 04:06AM
We are currently experiencing 5xx errors from META when calling the WhatsApp registration APIs. Our engineers are actively working with META to resolve the issue. We will provide another update within the next hour or sooner if additional information becomes available.
INVESTIGATING
12 months ago - at 04/19/2025 04:04AM
We are currently experiencing 5xx errors from META when calling the WhatsApp registration APIs. Our engineers are actively working with META to resolve the issue. We will provide another update within the next hour or sooner if additional information becomes available.
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