Outage in Twilio

On Call Engineers are Investigating an issue with Events in segment

Resolved Minor
December 17, 2024 - Started 24 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with Events in segment. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Flex Insights
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 12/17/2024 03:11AM

The incident causing potential issues with events in the segment has been resolved, except for a small number of customers. We are closing this incident and will reach out to these customers individually for further follow-ups.

INVESTIGATING 24 days ago - at 12/17/2024 12:36AM

Our monitoring systems have detected a potential issue with Events in segment. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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