Outage in Twilio

SMS Delivery Delays to MTS Network in Russian Federation

Resolved Minor
January 06, 2025 - Started 1 day ago - Lasted about 13 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to MTS network in the Russian Federation. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe
Latest Updates ( sorted recent to last )
RESOLVED about 23 hours ago - at 01/06/2025 10:56PM

We are no longer experiencing SMS delivery delays when sending messages to MTS network in the Russian Federation. This incident has been resolved.

MONITORING 1 day ago - at 01/06/2025 08:58PM

We are observing recovery in SMS delivery delays when sending messages to MTS network in the Russian Federation. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 01/06/2025 04:41PM

We are still experiencing SMS delivery delays when sending messages to MTS network in the Russian Federation. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 01/06/2025 12:42PM

We are experiencing SMS delivery delays when sending messages to MTS network in the Russian Federation. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 01/06/2025 10:42AM

We are experiencing SMS delivery delays when sending messages to MTS network in the Russian Federation. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 01/06/2025 09:42AM

We are experiencing SMS delivery delays when sending messages to MTS network in the Russian Federation. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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