Outage in Twilio

SMS Delivery Delays to T-Mobile in United States of America via Subset of Shortcodes

Resolved Minor
January 07, 2025 - Started 1 day ago - Lasted about 7 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to T-Mobile in United States of America via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America
Latest Updates ( sorted recent to last )
RESOLVED about 23 hours ago - at 01/07/2025 07:16PM

We are no longer experiencing SMS delivery delays when sending messages to T-Mobile in United States of America via subset of shortcodes. This incident has been resolved.

MONITORING 1 day ago - at 01/07/2025 05:21PM

We are observing recovery SMS delivery delays when sending messages to T-Mobile in United States of America via subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 01/07/2025 03:20PM

We continue experiencing SMS delivery delays when sending messages to T-Mobile in United States of America via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 01/07/2025 01:23PM

We are experiencing SMS delivery delays when sending messages to T-Mobile in United States of America via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 01/07/2025 12:23PM

We are experiencing SMS delivery delays when sending messages to T-Mobile in United States of America via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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