Outage in Twilio

Error When Accessing Twilio Messaging Compliance Brands on the Twilio Console

Resolved Minor
January 28, 2025 - Started 8 days ago - Lasted 1 day
Official incident page

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Outage Details

We've become aware of a potential issue with the Twilio Console on our Messaging Compliance page. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Console
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 01/29/2025 11:36PM

The issue with the Twilio Console on our Messaging Compliance page has been resolved and the service is operating normally at this time.

MONITORING 7 days ago - at 01/29/2025 11:19PM

The Messaging Compliance Brand page on the Twilio Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

MONITORING 7 days ago - at 01/29/2025 09:18PM

The Messaging Compliance Brand page on the Twilio Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 8 days ago - at 01/29/2025 11:29AM

Our engineers have identified the issue causing the error on the Messaging Compliance Brand page on the Twilio Console and are working to deploy a fix. We expect to provide another update in 16 hours or as soon as more information becomes available.

IDENTIFIED 8 days ago - at 01/29/2025 03:27AM

Our engineers have identified the issue causing the error on the Messaging Compliance Brand page on the Twilio Console and are working to deploy a fix. We expect to provide another update in 8 hours or as soon as more information becomes available.

IDENTIFIED 8 days ago - at 01/28/2025 11:19PM

Our engineers have identified the issue causing the error on the Messaging Compliance Brand page on the Twilio Console and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 8 days ago - at 01/28/2025 09:29PM

We continue to investigate an error on the Messaging Compliance Brand page on the Twilio Console. Some customers will experience a error in processing their request when loading their A2P Brands. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 8 days ago - at 01/28/2025 08:24PM

We are investigating an error on the Messaging Compliance Brand page on the Twilio Console. Some customers will experience a error in processing their request when loading their A2P Brands. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 8 days ago - at 01/28/2025 08:24PM

We are investigating an error on the Messaging Compliance Brand page on the Twilio Console. Some customers will experience a error in processing their request when loading their A2P Brands. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 8 days ago - at 01/28/2025 08:23PM

We are investigating an error on the Messaging Compliance Brand page on the Twilio Console. Some customers will experience a error in processing their request when loading their A2P Brands. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 8 days ago - at 01/28/2025 08:15PM

We've become aware of a potential issue with the Twilio Console on our Messaging Compliance page. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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