Outage in Twilio

MMS Delivery Report Delays to T-Mobile Network in United States of America

Resolved Minor
February 04, 2025 - Started 1 day ago - Lasted about 7 hours
Official incident page

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Outage Details

We are experiencing MMS delivery delays when sending messages to T-Mobile Network in United States of America via subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 02/04/2025 08:29PM

We are no longer experiencing delivery report delays when sending messages to T-Mobile Network in United States of America. This incident has been resolved.

MONITORING 1 day ago - at 02/04/2025 06:34PM

We are observing recovery in MMS delivery delays when sending messages to T-Mobile Network in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 02/04/2025 04:47PM

We have detected that this incident is only associated with Delivery Reports and we can confirm that MMS Delivery is not impacted. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 02/04/2025 02:55PM

We are experiencing MMS delivery delays when sending messages to T-Mobile Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 02/04/2025 02:54PM

We are continuing our investigation and have discovered Shortcode is affected by the issue.

INVESTIGATING 1 day ago - at 02/04/2025 01:56PM

We are experiencing MMS delivery delays when sending messages to T-Mobile Network in United States of America via subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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