Outage in Twilio

Webhook Callbacks Degraded

Resolved Minor
March 11, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

Twilio callback service is degraded and customers may experience failed webhook callbacks for a small portion of their traffic. Our engineering team is currently investigating the root cause of the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/12/2025 05:37PM

The issue affecting Webhook callbacks has been resolved, and the service is functioning normally at this time.

MONITORING about 1 month ago - at 03/11/2025 05:39PM

Twilio callback service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 03/11/2025 03:50PM

Twilio callback service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/11/2025 02:56PM

Twilio callback service is degraded and customers may experience failed webhook callbacks for a small portion of their traffic. Our engineering team is currently investigating the root cause of the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/11/2025 01:57PM

Twilio callback service is degraded and customers may experience failed webhook callbacks for a small portion of their traffic. Our engineering team is currently investigating the root cause of the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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