Outage in Twilio

5xx Responses Using Programmable Messaging API

Resolved Minor
March 17, 2025 - Started 16 days ago - Lasted 38 minutes
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio MMS Twilio SMS
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 03/17/2025 12:51PM

The Twilio Programmable Messaging API was partially degraded for 1 minute between 05:01 to 05:02 Pacific Time on 03/17/2025. During this period of time, customers sending messages may have received 5xx's in API responses or experienced brief delays (less than 15 seconds) with message sending. The issue has now been resolved.

INVESTIGATING 16 days ago - at 03/17/2025 12:50PM

The Twilio Programmable Messaging API was partially degraded for 1 minute between 05:01 to 05:02 Pacific Time on 03/17/2025. During this period of time, customers sending messages may have received 5xx's in API responses or experienced brief delays (less than 15 seconds) with message sending. The issue has now been resolved.

INVESTIGATING 16 days ago - at 03/17/2025 12:16PM

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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