Outage in Twilio

High Packet Loss on Inbound Calls to Brazil Phone Numbers

Resolved Minor
March 25, 2025 - Started 26 days ago - Lasted about 5 hours
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating a High Packet loss on inbound calls to Brazil phone numbers. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, Latin America
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 03/25/2025 08:40PM

The issue affecting Twilio high packet loss on inbound calls to Brazil phone numbers has been resolved, and the service is functioning normally at this time.

MONITORING 26 days ago - at 03/25/2025 06:59PM

We are observing recovery in inbound calls to Brazil phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 26 days ago - at 03/25/2025 05:09PM

We are still investigating a High Packet loss on inbound calls to Brazil phone numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 26 days ago - at 03/25/2025 03:59PM

We are investigating a High Packet loss on inbound calls to Brazil phone numbers. We expect to provide another update in 1 hour or as soon as more information becomes available.

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3950 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook