Outage in Twilio

SMS Delivery Delays to Etisalat/TeleCel/Moov in Niger

Resolved Minor
March 31, 2025 - Started 1 day ago - Lasted about 17 hours
Official incident page

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Outage Details

We are experiencing SMS Delivery Delays to Etisalat/TeleCel/Moov in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa
Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 04/01/2025 04:13PM

We are no longer experiencing SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. This incident has been resolved.

MONITORING about 21 hours ago - at 04/01/2025 02:20PM

We are observing recovery in SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 04/01/2025 06:39AM

We are continuing to experience SMS Delivery Delays to Etisalat/TeleCel/Moov in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 04/01/2025 02:39AM

We are continuing to experience SMS Delivery Delays to Etisalat/TeleCel/Moov in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 04/01/2025 12:39AM

We are experiencing SMS Delivery Delays to Etisalat/TeleCel/Moov in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 03/31/2025 11:41PM

We are experiencing SMS Delivery Delays to Etisalat/TeleCel/Moov in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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