Outage in Twilio

SMS Delivery Reports Delays to T-Mobile Network in the United States via Subset of Toll Free Numbers

Resolved Minor
April 01, 2025 - Started 1 day ago - Lasted about 23 hours
Official incident page

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Outage Details

We are experiencing SMS delivery report delays when sending messages to T-Mobile Network in the United States via Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 04/02/2025 07:09PM

We are no longer experiencing SMS delivery report delays when sending messages to T-Mobile Network in the United States via Subset of Toll Free Numbers. This incident has been resolved.

MONITORING about 21 hours ago - at 04/02/2025 08:25AM

We are observing recovery in SMS delivery report delays when sending messages to T-Mobile Network in the United States via Subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.

MONITORING about 23 hours ago - at 04/02/2025 06:31AM

We are observing recovery in SMS delivery report delays when sending messages to T-Mobile Network in the United States via Subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 1 day ago - at 04/02/2025 04:31AM

We are observing recovery in SMS delivery report delays when sending messages to T-Mobile Network in the United States via Subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 1 day ago - at 04/02/2025 02:31AM

We are observing recovery in SMS delivery report delays when sending messages to T-Mobile Network in the United States via Subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 04/01/2025 10:31PM

We are experiencing SMS delivery report delays when sending messages to T-Mobile Network in the United States via Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 04/01/2025 08:35PM

We are experiencing SMS delivery report delays when sending messages to T-Mobile Network in the United States via Subset of Toll Free Numbers. Added ZIPWHIP MESSAGING being affected. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 04/01/2025 08:18PM

We are experiencing SMS delivery report delays when sending messages to T-Mobile Network in the United States via Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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