Outage in Twilio

5xx's from Programmable Messaging API

Resolved Minor
May 26, 2025 - Started 2 days ago - Lasted 6 minutes
Official incident page

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Outage Details

The Twilio Programmable Messaging API was partially degraded for 1 minute on May 26, 2025 between 16:05 PST and 16:06 PST. During this period of time, customers may have received elevated volumes of 5xx's in API responses. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio MMS Twilio SMS
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/26/2025 11:43PM

The Twilio Programmable Messaging API was partially degraded for 1 minute on May 26, 2025 between 16:05 PST and 16:06 PST. During this period of time, customers may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.

INVESTIGATING 2 days ago - at 05/26/2025 11:39PM

The Twilio Programmable Messaging API was partially degraded for 1 minute on May 26, 2025 between 16:05 PST and 16:06 PST. During this period of time, customers may have received elevated volumes of 5xx's in API responses.

We will provide another update in 1 hour or as soon as more information becomes available.

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