Outage in Twilio

SMS Delivery Delays to U.S. Cellular Network in the U.S.

Resolved Minor
April 02, 2025 - Started 7 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to U.S. Cellular Network in the U.S. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Long Code, North America Twilio SMS Short Code, North America Twilio SMS Toll-Free, North America Twilio SMS Long Code, North America Twilio SMS Toll-Free, North America

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/02/2025 11:25PM

We are no longer experiencing SMS delivery delays when sending messages to U.S. Cellular Network in the U.S. This incident has been resolved.

MONITORING 7 months ago - at 04/02/2025 09:56PM

We are observing recovery in SMS delivery delays when sending messages to U.S. Cellular Network in the U.S. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 7 months ago - at 04/02/2025 08:16PM

We are experiencing SMS delivery delays when sending messages to U.S. Cellular Network in the U.S. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 7 months ago - at 04/02/2025 07:17PM

We are experiencing SMS delivery delays when sending messages to U.S. Cellular Network in the U.S. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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