Outage in Twilio

SMS Delivery Delays to Entel Network in Chile

Resolved Minor
April 16, 2025 - Started 4 months ago - Lasted about 16 hours
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing SMS delivery delays when sending messages to Entel Network In Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 04/16/2025 10:39PM

We are no longer experiencing SMS delivery delays when sending messages to Entel Network in Chile. This incident has been resolved.

MONITORING 4 months ago - at 04/16/2025 05:46PM

We are observing recovery in SMS delivery delays when sending messages to Entel Network In Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.

MONITORING 4 months ago - at 04/16/2025 01:54PM

We are observing recovery in SMS delivery delays when sending messages to Entel Network In Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING 4 months ago - at 04/16/2025 11:54AM

We are observing recovery in SMS delivery delays when sending messages to Entel Network In Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 04/16/2025 10:59AM

We are still experiencing SMS delivery delays when sending messages to Entel Network In Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MONITORING 4 months ago - at 04/16/2025 09:00AM

We are observing recovery in SMS delivery delays when sending messages to Entel Network In Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 04/16/2025 07:10AM

We are still experiencing SMS delivery delays when sending messages to Entel Network In Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 04/16/2025 06:20AM

We are experiencing SMS delivery delays when sending messages to Entel Network In Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Latest Twilio outages

SMS Delivery Delays and Failures to LG U+ Network in South Korea - about 4 hours ago
SMS Delivery Delays to AmericaNet Network in Brazil - about 7 hours ago
Account Security US Verizon API Issue - about 12 hours ago
Twilio.com Login Returns 404 Error - about 18 hours ago
Inbound Call Failures From Subscribers To Portugal Twilio Phone Numbers - about 19 hours ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook