Outage in Twilio

SMS Delivery Delay to ETL Network in Laos

Resolved Minor
May 07, 2025 - Started about 15 hours ago - Lasted about 8 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with SMS Delivery Delay to ETL Network in Laos. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 05/07/2025 12:17PM

This incident has been resolved.

MONITORING about 9 hours ago - at 05/07/2025 10:25AM

We are continuing to observe recovery of SMS delivery delays when sending messages to ETL Network in Laos. Our engineers are continuing to monitor the issue with our carrier partner to ensure it is fully resolved. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 11 hours ago - at 05/07/2025 08:32AM

We are observing recovery of SMS delivery delays when sending messages to ETL Network in Laos. Our engineers are continuing to monitor the issue with our carrier partner to ensure it is fully resolved. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 12 hours ago - at 05/07/2025 07:06AM

We are continuing to experience SMS delivery delay when sending messages to ETL Network in Laos. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 14 hours ago - at 05/07/2025 05:17AM

We are experiencing SMS delivery delay when sending messages to ETL Network in Laos. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 05/07/2025 04:13AM

We are experiencing SMS delivery delay when sending messages to ETL Network in Laos. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 05/07/2025 04:12AM

Our monitoring systems have detected a potential issue with SMS Delivery Delay to ETL Network in Laos. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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