Outage in Twilio

SMS Delivery Delays to Ooredoo Network in Tunisia

Resolved Minor
May 14, 2025 - Started about 17 hours ago - Lasted about 6 hours
Official incident page

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Outage Details

We are experiencing SMS Delivery Delays to Ooredoo Network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 05/15/2025 12:05AM

We are no longer experiencing SMS delivery delays when sending messages to Ooredoo Network in Tunisia. This incident has been resolved.

MONITORING about 12 hours ago - at 05/14/2025 11:36PM

We are still observing recovery in SMS delivery delays when sending messages to Ooredoo Network in Tunisia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 14 hours ago - at 05/14/2025 09:39PM

We are observing recovery in SMS delivery delays when sending messages to Ooredoo Network in Tunisia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 05/14/2025 07:31PM

We continue experiencing SMS Delivery Delays to Ooredoo Network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 17 hours ago - at 05/14/2025 06:35PM

We are experiencing SMS Delivery Delays to Ooredoo Network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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